SERVICES / SUPPORT

Zojio has established a very strong infrastructure to meet the support and services requirements of our customers. While we design our solutions with the intent to optimize productivity, instances arise where support is required to maintain a high level of effectiveness for the solutions. In the event support is necessary, you can have high confidence in our well trained staff of subject matter experts to get you back up and running in the shortest time possible.

Contact us for support : support@zojio.com

Services delivered by our in-house staff of technicians

Break / Fix
- Printers
- Copiers/MFD’s
- Faxes
Preventative maintenance
Delivery
Installation
Start up training

Support provided by our in-house staff of analysts and customer support managers

Solution design based upon need
On-site training of implemented solution
On-site assessments
Software implementation
Trouble shooting
Hardware, software, and supplies ordering
Technical training of support staff
- Product Demonstrations
- Feature set training
- All supplies and customer replaceable units (CRUs)
- Scanning options
Customized customer documentation (Quick Start Guide, User Guide, Installation, Instructions, CD-ROM)
Billing
Order status
Customized reports

In a commodity environment, working with an experienced company focused on:

Always doing the right thing.....

.......can yield Compelling Savings

It’s the experience which successfully helps you navigate through the noise created by “me too” providers with their “fluff” offerings.

Time is a precious commodity. Don’t waste it chasing commodity offerings.

Call Zojio Technologies for solutions to help you gain control of your output infrastructure.